head	1.5;
access;
symbols;
locks; strict;
comment	@# @;


1.5
date	2005.02.24.19.11.46;	author rse;	state dead;
branches;
next	1.4;

1.4
date	2004.10.13.06.58.31;	author thl;	state Exp;
branches;
next	1.3;

1.3
date	2003.08.04.10.29.00;	author thl;	state Exp;
branches;
next	1.2;

1.2
date	2001.11.27.14.58.01;	author rse;	state Exp;
branches;
next	1.1;

1.1
date	2001.08.29.10.08.43;	author rse;	state Exp;
branches;
next	;


desc
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1.5
log
@bugdb is gone for now
@
text
@
#use "page.inc" page=bugdb

<title>Bug Database</title>

<h1>Bug Database</h1>

We do not currently run a bug tracking database. Asking questions and
reporting problems or suggestions is as easy as sending a message to one
of out mailing lists as shown on the <a href="support.html">support</a>
page.
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1.4
log
@remove traces of inactive bugdb
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text
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1.3
log
@move from jitterbug to rt
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text
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We run a Request Tracker (RT) based Bug Database for the OpenPKG project
under <a href="http://rt.openpkg.org/">rt.openpkg.org</a>.

<h2>New Ticket</h2>
You can submit a request by sending an email to
<a href="mailto:openpkg-bugdb@@openpkg.org">openpkg-bugdb@@openpkg.org</a>

<h2>Open Tickets</h2>
Guest users can view new,
<a href="https://rt.openpkg.org/SelfService/?user=guest&pass=guest">open</a>
and stalled tickets.

<h2>Closed Tickets</h2>
Guest users can view
<a href="https://rt.openpkg.org/SelfService/Closed.html?user=guest&pass=guest">closed</a> (resolved)
and rejected tickets.

<h2>Ticket Status</h2>
<table border=0>
    <tr><td>new</td><td>submitted items waiting in incoming queue</td></tr>
    <tr><td>open</td><td>work in progress</td></tr>
    <tr><td>stalled</td><td>deferred for later investigation</td></tr>
    <tr><td>resolved</td><td>problem fixed</td></tr>
    <tr><td>reject</td><td>no problem, impossible, out of scope, false alarm</td></tr>
    <tr><td>deleted</td><td>spam and other trash (invisible but causing numbering gaps)</td></tr>
</table>
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1.2
log
@Nasty voodoo corrections.
@
text
@d8 2
a9 2
We run a Jitterbug-based Bug Database for the OpenPKG project.
There are two access methods for entering the system:
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a13 4
<ul>
<li><a href="bugdb/guest">Guest Access</a>
<li><a href="bugdb/admin">Administrator Access</a> (requires login)
</ul>
d15 19
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1.1
log
@revamp website, phase 1
@
text
@d9 1
a9 1
There are two access methods for entering system:
@