2.4.2 Installing RAIDWatch

Follow these steps to install RAIDWatch on your server(s) and RAID systems (the installation procedure for RAIDWatch Manager and Event Monitor is explained in section 2.4.3):

1. Insert the Infortrend RAIDWatch installation CD into your CD-ROM drive.

2. If installing on a Unix system, mount the RAIDWatch CD to /mnt.

3. If you are currently running other applications, close them before proceeding with the setup process. This will minimize the possibility of encountering system errors during setup.

If you are installing remotely, skip step 4.

4. For local installs, run the install script file related to the OS you are using to start the installation process. (Each OS has its own subdirectory.) This method will open a command line window and ask first if you want to install Java Runtime Environment (JRE). Enter "N" for no unless you are also installing RAIDWatch Manager (see 2.4.3 Installing RAIDWatch Manager). The installation script will then ask if you want to install RAIDWatch. Type "Y" for a first install, reinstall, or reconfigure of the program.

If you have just completed step 4, skip step 5.

5. For remote installation, open …\common\install.htm through a web browser. (For example, use your web browser to open "/mnt/common/install.htm" from a Unix system or the directory "d:\common\install.htm" under Windows NT.) The installation procedure will auto-select the software modules that match your OS.

(The browser installation start explained in step 5 can also be used locally if you prefer.)

6. For both local and browser starts, accessing the install file should open the first stage of the installation process. There are three options here for installing or configuring your package. Please select Install Packages then Configure, and click the OK button to continue.

7. Click the Next button on the Welcome screen to continue.

8. Read the contents of the License and click the I Agree button to continue.

9. If you are installing to a primary host, please select Primary Agent, NPC (Notification Processing Center), Event Monitor, and, if the primary host server is also connected to a RAID, please select Secondary Agent. Then click on the Next button to continue. (Please note that although Event Monitor can run without starting RAIDWatch Manager, it cannot be successfully installed independent of RAIDWatch Manager.)

10. Click on the Install button under the SELECT PATHS Window to start installing the selected components to your system. The installer program will automatically create a new directory for these components. The default is "/usr/hybrid/bin." For Windows NT, the directory will be "c:\Program Files\hybrid\bin."  RAIDWatch Manager and Event Monitor must be installed to the same directory.

11. Primary Agent Settings Assign the "TCP Port Number" that RAIDWatch Manager stations will use to communicate with the Primary Agent. The "Max Client Number" and "Max Controller Number" are also configurable. Users are recommended to keep the defaults for these two parameters.
 

Redundant Modules:

It is recommended to install Primary and NPC Agents redundantly on different servers to avoid the blind time when the Primary Agent or NPC module is down.  Once the Primary Agent or NPC is down, the Primary Agent installed on another server will take over instantly allowing NPC to work.

Primary Agent and NPC should be installed manually on different servers.  The configuration utility does not automatically add these modules to the selected RAID server.


IMPORTANT:

At least one Primary Agent and one Secondary Agent must be installed in a network managed by RAIDWatch. RAID controllers are managed by Secondary Agents which are in-turn managed by the Primary Agent. Without Secondary Agents associated with each RAID, it will be impossible to manage RAID systems.

The Event Monitor requires Primary and Secondary Agents to be running on RAID servers to record system events and report system status.


Even if the system only has one RAID and all RAIDWatch components are installed on a single server, both a Primary Agent and a Secondary Agent must be installed.

12. Managed Secondary Agent Settings (subsection of Primary Agent Settings): under this part of the Primary Agent configuration, list each Secondary Agent RAID server that will be managed through the Primary Agent where you are installing RAIDWatch.


IMPORTANT:

The Primary Agent default TCP port setting should be changed to a network-unique assignment. The default TCP port setting is 58632. Any TCP port number between 49152 and 65535 can be used.

Also, Managed Secondary Agents should all use a different, common-to-all Secondary Agents, TCP port setting from that of the Primary Agent.



IMPORTANT:

Local Secondary Agents must be installed at all RAID hosts managed by RAIDWatch.


13. Secondary Agent Settings: each Secondary Agent RAID server needs to be configured under this window.

14. NPC Settings: Notifier has four possible means of informing RAID managers that an event has occurred.  They are: Fax, Pager, Broadcast, Email.  In order to use fax or pager notification, Modem parameters must also be set.  For NT servers, Widows Messaging must be installed and running for NPC to work.  If NPC will not be used, skip these steps.

Modem Settings include Serial Port, which is a COM port setting and Baud Rate which is the maximum transfer speed of the modem. A modem must be installed and setup in order to use NPC fax or pager notification.

Fax Settings

Pager Settings Broadcast Settings include a Host Name (IP address) and the Message to be broadcast. The host name should be the server for the LAN where the notification messages will be broadcast.

Email Settings

SNMP Settings

IMPORTANT:

Agent and NPC configuration parameters can be reconfigured later using the installation program. Run the installation program and select Configure Only from the Start menu to reconfigure Agent and NPC settings.

If the Primary Agent, Secondary Agent, and NPC (if needed) have all been installed and configured, including Secondary Agents for each RAID host, then installation is complete.


After all elements have been installed in a particular machine, click the ExitSetup button to exit.

You may now install RAIDWatch Manager or Event Monitor at stations from which your RAIDs will be monitored and managed.


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