Defined the email address of the OTRS admin which receive all cron error reports.
MAILTO="root@localhost" |
Processed every hour all reached "pending auto" tickets.
45 * * * * $HOME/bin/PendingJobs.pl >> /dev/null |
Cleanup at 00:10 of all unprocessed emails which are received via procmail.
10 0 * * * $HOME/bin/otrs.cleanup >> /dev/null |
Fetch emails via PostMasterPOP3.pl every 10 minutes.
*/10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null |
Unlock every hour old locked tickets.
35 * * * * $HOME/bin/UnlockTickets.pl --timeout >> /dev/null |
Delete every six hours old session ids from database, filesystem or RAM.
55 */6 * * * $HOME/bin/DeleteSessionIDs.pl --expired >> /dev/null |
Rebuild of ticket index every day (needed for Kernel::System::Ticket::IndexAccelerator::StaticDB - see also chapter "Performance Tuning").
01 01 * * * $HOME/bin/RebuildTicketIndex.pl >> /dev/null |