Introduction
  Installing
  Handling
  Virtual servers
  Modules
  Filesystems
  RXML tags
  Graphics
  Proxy
  Miscellaneous modules
  Security considerations
  Scripting
  Databases
  LDAP
  SiteBuilder
  Access Control
  IntraSeek
  LogView
    Installing
    Configuration
    Event log
    Configuration page
    Troubleshooting
  FrontPage
  Upgrading
  Third party extensions
  Portability
  Reporting bugs
  Appendix
 
Troubleshooting

The first thing to do in case of a problem is to check LogView's error log files and, failing that, the main Roxen server's error log files. Both LogView and Roxen try to generate comprehensible reports on errors that occur.

Specific problems:

The installation of LogView failed
This is typically due to one of the following things:

  • The server may not have write permission in the log files directory, or may lack permission to read some of the files in the LogView distribution. The main server's error log files will contain information about which file accesses has failed.

  • LogView was instructed to store its logs and groups files in a directory other than the default logview.data, and this directory did not exist. Such directories must be created manually.