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DDN NEWS 9302                    DISA DDN Defense Communications System   
8 December 1993                  Published by: DDN Network Info Center
                                      (NIC@NIC.DDN.MIL)  (800) 365-3642

                        DEFENSE  DATA  NETWORK

                             NEWSLETTER

  The DDN NEWSLETTER is distributed online by the DDN Network
  Information Center under DISA contract as a means of communicating
  official policy, procedures and other information of concern to
  management personnel at DDN facilities.  Back issues may be read
  through the TACNEWS server ("@n" command at the TAC) or may be
  obtained by FTP (or Kermit) from the NIC.DDN.MIL host [192.112.36.5]
  using login="anonymous" and password="guest".  The pathname
  for bulletins is ddn-news/ddn-news-nnnn.txt (where "nnnn" is the
  bulletin number).
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    Subject: DDN 1-800 FTS 2000 Dial-In Service

    RE: A. DDN Management Bulletin 9304, Dated 24 Nov 93, Same Subj.
        B. HQ DISA/UTDS MSG DTG 291904Z Nov 93, Same Subj.


    REQUEST ALL NODE SITE COORDINATORS AND HOST ADMINISTRATORS DISSEMINATE
    THIS INFORMATION TO ALL THEIR DDN TAC USERS.


    1. DDN Management Bulletin 9304 announced that effective 11 Dec 93, the
    current DDN 1-800 TAC Dial-up system will be replaced by the new FTS
    2000 Integrated Customer Network. Technical problems encountered by the
    vendor during the installation phase of the new 1-800 FTS Service forced 
    DISA to POSTPONE activation of this system until further notice.

    2. PLEASE ADVISE ALL TAC USERS AT THE EARLIEST POSSIBLE DATE that the
    LOG-IN PROCEDURES currently in effect will remain valid until
    additional guidance is provided. Under the current 1-800 system, USERS
    will begin their LOG-IN procedure with a <CONTROL> <Q> wake-up
    character to access the DDN.

    3. If customers require additional assistance, the DDN Customer Help
    Desk is available to answer your questions. The DDN Customer Help Desk
    can be reached at the following numbers:

    CONUS
    =====

    1-800-451-7413
    DSN 286-1849/1850
    COMM (703) 746-1849/1850

    EUROPE
    ======

    0711-680-5532/5534
    (Within Germany)

    0049-711-680-5532/5534
    (Outside Germany)

    DSN 430-5532/5534

    PACIFIC
    =======

    DSN 456-1472/1473/1474
    COMM (808) 656-1472/1473/1474

    4. We will provide additional guidance and information as the situation
    warrants. We apologize for any inconvenience.

    5. POC for this DDN Announcement is Capt John Lent, MILNET Manager,
    DISA/UTDS, DSN 222-2757/COMM (703) 692-2757; E-Mail address is
    lentj@cc.ims.disa.mil.