
From the U.S. Code Online via GPO Access
[wais.access.gpo.gov]
[Laws in effect as of January 23, 2000]
[Document not affected by Public Laws enacted between
  January 23, 2000 and December 4, 2001]
[CITE: 39USC3662]

 
                        TITLE 39--POSTAL SERVICE
 
                          PART IV--MAIL MATTER
 
             CHAPTER 36--POSTAL RATES, CLASSES, AND SERVICES
 
              SUBCHAPTER IV--POSTAL SERVICES AND COMPLAINTS
 
Sec. 3662. Rate and service complaints

    Interested parties who believe the Postal Service is charging rates 
which do not conform to the policies set out in this title or who 
believe that they are not receiving postal service in accordance with 
the policies of this title may lodge a complaint with the Postal Rate 
Commission in such form and in such manner as it may prescribe. The 
Commission may in its discretion hold hearings on such complaint. If the 
Commission, in a matter covered by subchapter II of this chapter, 
determines the complaint to be justified, it shall, after proceedings in 
conformity with section 3624 of this title, issue a recommended decision 
which shall be acted upon in accordance with the provisions of section 
3625 of this title and subject to review in accordance with the 
provisions of section 3628 of this title. If a matter not covered by 
subchapter II of this chapter is involved, and the Commission after 
hearing finds the complaint to be justified, it shall render a public 
report thereon to the Postal Service which shall take such action as it 
deems appropriate.

(Pub. L. 91-375, Aug. 12, 1970, 84 Stat. 764.)
