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#use "page.inc" page=support

<title>Support</title>

<h1>Support</h1>

The OpenPKG project uses various mailing lists to coordinate
the development and to provide support to the user community.
They all have an Email address of <tt>openpkg-</tt><i
id=red>name</i><tt>@@openpkg.org</tt> and are remote controlled by the
Petidomo robot under <tt id=red>petidomo</tt><tt>@@openpkg.org</tt>.
They are also gatewayed time into corresponding local newsgroups
and hence are additionally available via NNTP from <a
href="nntp://news.openpkg.org/">news.openpkg.org</a>.

<h2>Platforms</h2>

If you use Solaris 8/9 SPARC64, FreeBSD 4/5 x86, or Debian 2/3 x86, then
expect official OpenPKG support from the OpenPKG community. If using a
different operating system, you will likely still receive information from the
OpenPKG community when asking for help. For a more detailed explanation of
OpenPKG platforms and requirements, please see <a
href="http://www.openpkg.org/doc/handbook/openpkg.html#support-official">OpenPKG
handbook</a>.

<h2>Overview</h2>

Here is an overview of the available mailing lists:

<p>
<box bdwidth=1 bdcolor="#a5a095" bdspace=10 bgcolor="#e5e0d5">
<table cellspacing=0 cellpadding=0 border=0>
<tr>
   <td><b id=sf>List Address</b></td>
   <td><b id=sf>Newsgroup</b></td>
   <td><b id=sf>Post</b></td>
   <td><b id=sf>Usage</b></td>
</tr>
<tr>
   <td><a href="mailto:openpkg-announce@@openpkg.org">openpkg-announce&nbsp;&nbsp;</a></td>
   <td><a href="nntp://news.openpkg.org/openpkg.announce">openpkg.announce&nbsp;&nbsp;</a></td>
   <td>project only&nbsp;&nbsp;</td>
   <td>Announcements</td>
</tr>
<tr>
   <td><a href="mailto:openpkg-cvs@@openpkg.org">openpkg-cvs</a></td>
   <td><a href="nntp://news.openpkg.org/openpkg.cvs">openpkg.cvs&nbsp;&nbsp;</a></td>
   <td>robot only</td>
   <td>CVS Commits</td>
</tr>
<tr>
   <td><a href="mailto:openpkg-dev@@openpkg.org">openpkg-dev</a></td>
   <td><a href="nntp://news.openpkg.org/openpkg.dev">openpkg.dev&nbsp;&nbsp;</a></td>
   <td>confirmed</td>
   <td>Developer Chat</td>
</tr>
<tr>
   <td><a href="mailto:openpkg-users@@openpkg.org">openpkg-users</a></td>
   <td><a href="nntp://news.openpkg.org/openpkg.users">openpkg.users&nbsp;&nbsp;</a></td>
   <td>confirmed</td>
   <td>User Chat</td>
</tr>
</table>
</box>

<p>
To avoid spam mails, these mailing lists do not allow posts from arbitrary
addresses. The openpkg-announce and openpkg-cvs lists allow
posting only from particular project addresses. The openpkg-dev and
openpkg-users allow only subscribers to post. If you are not a subscriber of
them, you still can post these lists, but the posting is delivered only after
you successfully sent back an additional confirmation reply the first time you
post.

<h2>Subscription</h2>

To easily subscribe/unsubscribe to/from those lists, use the following form to
drop an appropriate Email to Petidomo. After Petidomo received your
request, it will respond to the entered Email address with an authority
challenge which must be sent back again to guard against fraudulent
submissions. With this security mechanism, false or unauthorized entries are
caught. Entering the Email address of someone else in the form below will
therefore not work.
<p>
<center>
<form action="petidomo.cgi" method="GET">
<table cellspacing=0 cellpadding=1 border=0 bgcolor="#a5a095"><tr><td>
<table cellspacing=0 cellpadding=6 border=0 bgcolor="#e5e0d5">
  <tr>
    <td colspan=2><font face="Arial,Helvetica" size=+2><b>Mailing List Subscription</b></font></td>
  </tr>
  <tr>
    <td valign=top>
      <font face="Arial,Helvetica">Select operation:</font><br>
      <input type=checkbox checked name="action" value="subscribe"> <b>subscribe</b><br>
      <input type=checkbox name="action" value="unsubscribe"> <b>unsubscribe</b><br>
      <p>
      <font face="Arial,Helvetica">Enter your Email address:</font><br>
      <input type=text name="email" size=25 value="your@@address.dom"><br>
      <font face="Arial,Helvetica"><input type=submit value="Send to Petidomo!"></font>
    </td>
    <td valign=top>
      <font face="Arial,Helvetica">Select lists:</font><br>
      <input type=checkbox checked name="list" value="openpkg-announce"> <b>openpkg-announce</b><br>
      <input type=checkbox         name="list" value="openpkg-cvs"> <b>openpkg-cvs</b><br>
      <input type=checkbox         name="list" value="openpkg-dev"> <b>openpkg-dev</b><br>
      <input type=checkbox checked name="list" value="openpkg-users"> <b>openpkg-users</b><br>
    </td>
  </tr>
</tr>
</table>
</td></tr></table>
</form>
</center>

If you don't trust the above form or want to do it manually, you can contact
Petidomo directly of course. To subscribe to one of the mailing lists, just
send an Email to <tt id=red>petidomo</tt><tt>@@openpkg.org</tt> with the
following text in the <i>body</i> (the subject is not important and can be
empty): "<tt>subscribe openpkg-</tt><i id=red>name</i> &nbsp; <i
id=red>your@@address.dom</i>".

<h2>Archive</h2>

Our mailing lists are automatically archived at the following locations:

<ul>
<li><a href="http://marc.theaimsgroup.com/">
    <font face="Arial,Helvetica" size=+1><b>Mailing List Archives (MARC)</b></font>
    </a><br>
    Automatically updated within a few minutes. Powerful interface.<br>
    Quick Links:
    <a href="http://marc.theaimsgroup.com/?l=openpkg-announce">openpkg-announce</a>, 
    <a href="http://marc.theaimsgroup.com/?l=openpkg-cvs">openpkg-cvs</a>, 
    <a href="http://marc.theaimsgroup.com/?l=openpkg-dev">openpkg-dev</a>, 
    <a href="http://marc.theaimsgroup.com/?l=openpkg-users">openpkg-users</a>.
<p>
<li><a href="http://www.gmane.org/">
    <font face="Arial,Helvetica" size=+1><b>GMANE</b></font>
    </a><br>
    Automatically updated within a few minutes. Powerful interface.<br>
    Quick Links:
    <a href="http://news.gmane.org/gmane.comp.package-management.openpkg.announce">openpkg-announce</a>, 
    <a href="http://news.gmane.org/gmane.comp.package-management.openpkg.cvs">openpkg-cvs</a>, 
    <a href="http://news.gmane.org/gmane.comp.package-management.openpkg.devel">openpkg-dev</a>, 
    <a href="http://news.gmane.org/gmane.comp.package-management.openpkg.user">openpkg-users</a>.
<p>
<li><a href="http://www.mail-archive.com/">
    <font face="Arial,Helvetica" size=+1><b>The Mail Archive</b></font>
    </a><br>
    Automatically updated within a few minutes. Less powerful interface.<br>
    Quick Links: 
    <a href="http://www.mail-archive.com/openpkg-announce@@openpkg.org/">openpkg-announce</a>,
    <a href="http://www.mail-archive.com/openpkg-cvs@@openpkg.org/">openpkg-cvs</a>,
    <a href="http://www.mail-archive.com/openpkg-dev@@openpkg.org/">openpkg-dev</a>,
    <a href="http://www.mail-archive.com/openpkg-users@@openpkg.org/">openpkg-users</a>.
<p>
<li><a href="ftp://ftp.openpkg.org/archive/mail/">
    <font face="Arial,Helvetica" size=+1><b>OpenPKG Archive</b></font>
    </a><br>
    Automatically updated immediately. No interface.<br>
</ul>

@


1.11
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@GMANE now has all messages archived and updates within just a few minutes
@
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@a58 6
   <td><a href="mailto:openpkg-bugdb@@openpkg.org">openpkg-bugdb</a></td>
   <td><a href="nntp://news.openpkg.org/openpkg.bugdb">openpkg.bugdb&nbsp;&nbsp;</a></td>
   <td>robot only</td>
   <td>BugDB Submissions</td>
</tr>
<tr>
d69 1
a69 1
addresses. The openpkg-announce, openpkg-cvs and openpkg-bugdb lists allow
a107 1
      <input type=checkbox         name="list" value="openpkg-bugdb"> <b>openpkg-bugdb</b><br>
a136 1
    <a href="http://marc.theaimsgroup.com/?l=openpkg-bugdb">openpkg-bugdb</a>, 
a146 1
    <a href="http://news.gmane.org/gmane.comp.package-management.openpkg.bugdb">openpkg-bugdb</a>, 
a156 1
    <a href="http://www.mail-archive.com/openpkg-bugdb@@openpkg.org/">openpkg-bugdb</a>,
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challenge which must be sent back again to guard against fraudulant
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handbook</a>
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OpenPKG platforms and requirements, please see the OpenPKG handbook section
'Officially Supported Platforms'.
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@Nasty voodoo corrections.
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The OpenPKG project uses various mailing lists to coordinate the development
and to provide support to the user community. They all have an Email address
of <tt>openpkg-</tt><i id=red>name</i><tt>@@openpkg.org</tt> and are remote
controlled by the Petidomo robot under <tt
id=red>petidomo</tt><tt>@@openpkg.org</tt>.
d25 1
a25 1
   <td><b id=sf>Subscribe&nbsp;&nbsp;</b></td>
d31 3
a33 2
   <td>open</td> <td>project only&nbsp;&nbsp;</td>
   <td>Project Announcements</td>
d37 3
a39 2
   <td>open</td> <td>robot only</td>
   <td>CVS Repository Commits</td>
d43 3
a45 2
   <td>open</td> <td>confirmed</td>
   <td>Developer Discussions</td>
d49 3
a51 2
   <td>open</td> <td>robot only</td>
   <td>Bug Database Submissions</td>
d55 3
a57 2
   <td>open</td> <td>confirmed</td>
   <td>User Discussions</td>
@


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challenge which has to send back again for security reasons (to avoid that
others subscribe you without your Ok).  So entering the Email address of
someone else in the form below is useless, of course.

d105 1
a105 1
Petidomo directly, of course.  To subscribe to one of the mailing list, just
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<table cellspacing=0 cellpadding=1 border=0 bgcolor="#cccccc"><tr><td>
<table cellspacing=0 cellpadding=6 border=0 bgcolor="#f0f0f0">
d120 1
a120 1
    Short-cut:
d131 1
a131 1
    Short-cut: 
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In case of questions or problems contact:
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<li>...mailing list...
<li>...bug database...
@


1.1
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@Initial revision
@
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@d10 4
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<p>
Ralf S. Engelschall<br>
rse@@engelschall.com<br>
+49-89-92699-251<br>
@


1.1.1.1
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